Chamonix Megeve St Gervais Les Contamines UK Hintertux Phone: 01233 800 811 Email: info@freedomsnowsports.com

Covid Update & Risk Free Booking Winter 2020/21



Open Winter 2020/21 COVID-19 Update & Risk Free Booking Support

Freedom Snowsports would like to announce that we and our resorts will be OPEN and back on the mountain this Winter 2020/21.

For peace of mind, and security when booking sessions for the 2020/21 winter season. In addition to our normal cancellation policies, we have included the following Covid-19 cancellation policy. Giving you the ability to plan your winter in the mountains with us, and at the same time giving you the flexibility and security to deal with any Covid related issues.

Covid-19 Cancellation Policy

If your travel plans get changed due to Covid-19, we are here to help. You will not lose your money. You have the option to reschedule the activity, or cancel and receive a full refund where one of the follow conditions apply.

  1. If we (Freedom Snowsports) has to cancel the activity due to reasons related to Covid-19.
  2. New government regulations prohibit the activity or travel to the activity.*
  3. You cannot participate in your activity because you or your party have a Covid-19 infection.**

* You will require applicable proof via government website or government documentation. This does not include advisories, media speculation, journalism, or individual speculation.
** You will require a medical certificate as proof. The booking needs to be cancelled at least 24 hours before the start of the activity.

Health & Safety Measures

To protect your health and safety, all outdoor activities have to comply with local regulations regarding Covid-19. Representing mountain tourism in France, France Montagnes, will maintain up to date guidance and we will continue to align with, as well as publish that guidance.

Current Guidance

Skiing is an outdoor activity, and equipment (Helmet, gloves, ski, goggles, face warmer) is perfectly in line with social distancing. In some public spaces, capacity may be reduced. Wearing a mask is compulsory for everyone aged 11 and over.

Resort Access By Public Transport

  • Wearing a face mask is compulsory before boarding and while on the bus.

Ski Lifts

  • Wearing a face mask is compulsory while queuing and on the ski lifts.
  • Contact points are thoroughly cleaned on a daily basis.
  • No restrictions on the number of people on the ski lifts.
  • On some ski lifts, you may not have to wear a mask (check ski lift guidelines).
  • No masks out on the slopes.

In Equipment Hire Shops

  • Wearing a face mask is compulsory.
  • All hired equipment is thoroughly cleaned.
  • Hand sanitising gel is made available.

In Tourist Offices & Your Accommodation

  • Wearing a face mask is compulsory in all communal and enclosed spaces.
  • Hand sanitising gel is made available.
  • All surfaces are thoroughly cleaned, with increased frequency.

In Bars & Restaurants

  • Table service only.
  • Table distance a minimum of 1 metre apart, or fixed or removable panels to ensurephysical distancing.
  • Guests must wear a face mask when walking around the premises.Hand sanitising gel is available.
  • All surfaces are thoroughly cleaned, with increased frequency.

At Ski Schools

  • Wearing a face mask is compulsory when gathering at the beginning and end of class, for everyone aged 11 and over.
  • No restrictions on the number of people at ski classes.

In Public Indoor Spaces

  • Wearing a face mask is compulsory for everyone aged 11 and over.
  • Hand sanitising gel is available.
  • All surfaces are thoroughly cleaned.
  • All hired equipment is thoroughly cleaned


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